Last updated: January 2025
1. Introduction
Esu Oil and Gas ("we", "us", "our") is committed to protecting and respecting your privacy. This policy explains how we collect, use, and safeguard personal information submitted through this website at esuoilandgas.com.
2. Information We Collect
We collect information you voluntarily provide through our contact form, including: full name, company name, email address, phone number, product interest, and enquiry details. We do not collect information automatically beyond standard server logs.
3. How We Use Your Information
We use your information solely to respond to your enquiries, provide pricing and product information, and fulfil any trading or commercial relationship. We do not sell, rent, or share your personal data with third parties except as required by applicable law.
4. Data Retention
We retain enquiry data for up to 24 months or as required for commercial and legal purposes. You may request deletion of your data at any time by contacting info@esuoilandgas.com.
5. Cookies
This website does not use tracking or advertising cookies. No third-party analytics or advertising scripts are loaded. Essential functional behaviour relies only on browser-native mechanisms.
6. International Transfers
As a Kazakhstan-headquartered company with global operations, your data may be processed by our team members located in jurisdictions outside your country of residence, including Kazakhstan, the Netherlands, USA, Singapore, and UAE.
7. Your Rights
You have the right to access, correct, or request deletion of your personal data. To exercise these rights, contact us at info@esuoilandgas.com. We will respond within 30 days.
8. Contact
For any privacy-related enquiries: info@esuoilandgas.com — Esu Oil and Gas, Almat Bakyt Tole bi Street 50, Almaty, Kazakhstan.
Questions about this policy? Contact us →